I am a UX Designer by way of customer experience and data driven healthcare. Big believer that the best solutions come from truly understanding problems and having a posture to learn. My background in behavior science informs my approach of listening to complicated situations with empathy and designing thoughtfully.
Before diving into User Experience Design as a career, I worked in healthcare to design positive customer experiences for children diagnosed with autism and their parents.
I began to understand the power of design when hearing the frustrations parents had with enrolling their children in life-altering services. In working to solve for these pain points, I saw how listening to people and making small changes to my company's process could add huge value to real people's lives.
I continue to bring this kind of mission-driven design process to every project I encounter.